NCC Approved Unified USSD Codes for all mobile networks in Nigeria
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*News Update*
Ajibola Olude expressed his approval of the new harmonized shortcodes implemented by the Nigerian Communications Commission (NCC), stating that it is a positive development for the telecommunications industry. He further mentioned that this practice is widely adopted globally, and he is pleased that Nigeria has now joined this trend.
Olude elaborated on the benefits of these new codes, emphasizing that they aim to simplify telecommunications services and reduce the challenges faced by both users and network providers. With the implementation of these codes, individuals will have unified numbers regardless of their network provider, ensuring a more seamless and convenient experience for all.
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In the past, if you wanted to recharge your phone on a specific network, you had to use a different shortcode for each network. However, that is about to change. The Nigerian Communications Commission (NCC) has introduced a new system where the same shortcode can be used across all networks.
According to Olude, the aim is to make things easier for users by reducing the burden of memorizing multiple shortcodes. Regardless of the network you are using, you will now be able to use a single shortcode for any transaction you want to perform. This harmonization will greatly benefit people with multiple numbers and older individuals who struggle to remember different shortcodes for various networks.
This unified approach simplifies the process and enhances the overall telecom experience for users. It also improves customer service for network providers, as they can now provide a more streamlined service through the unified shortcode system.
The NCC has set May 17, 2023, as the deadline for mobile network operators to implement the approved shortcodes. During this transition period, both the unified numbers and existing shortcodes for each network will be operational. After a year, the old shortcodes will be phased out.
This means all mobile network services will be using the same customer care number, the same code for checking data balances, the same code for credit recharge, etc.
The old and new harmonized shortcodes will run concurrently up till May 17, 2023, when all networks are expected to have fully migrated to full implementation of the new codes.
Unified USSD codes for all mobile networks in Nigeria:
⏺️ Call Centre: 300
⏺️ Borrow Services: *303#
⏺️ Stop Service: *305#
⏺️ Check Balance: *310#
⏺️ Credit Recharge: *311#
⏺️ Data Plan: *312#
⏺️ Data plan balance: *323#
⏺️ Shared Services: *321#
⏺️ DND: 2442
⏺️ Porting services: 3232
⏺️ NIN Verification and NIN-SIM Linkage: *996#